Returns & Exchanges

Seedling Kids’ WHOLEHEARTED PROMISE

You can return any Seedling Kids product purchased on seedlingkids.com within 14 days of your original purchase—we will gladly provide a full credit card refund.

Once we receive the original item(s), you will receive a credit in the amount paid (excluding any shipping costs). Please allow 2-3 weeks for Seedling Kids to refund your credit card upon receipt. At this time, we cannot accept returns for items purchased from a retailer other than SeedlingKids.com

FREQUENTLY ASKED QUESTIONS ABOUT RETURNS/EXCHANGES:

 

Do I have to pay to send items back for a return/exchange?
Yes. At this time you have to pay to send returns back to Seedling Kids. We suggest using SmartLabel, which is a flat rate of $7 which will be deducted from your return refund.

How long will it take to process my refund?
It will take approximately 2 - 3 weeks to process your refund.

What do I do if Seedling Kids made a mistake with my order?
Let us know! We are more than happy to discuss any issues or questions you have about your order. Our customer care representatives are available from 9am to 5pm PT, and can be reached via email at carrie@SeedlingKids.com or by phone at 1-855-ORGANIC.